Workplace English Program (WEP)
The Workplace English Program is available free to all staff of the University of New South Wales who would like to improve their English language and communication skills for the workplace.

The Workplace English Program is funded by the University of New South Wales and is presented by the UNSW Institute of Languages.

Every year the Workplace English Program provides training for over 100 academic and professional and technical UNSW staff members from more than 20 different language backgrounds.

Who can attend the classes?
All UNSW staff members including academic, professional and technical, visiting, permanent, and short-term contract staff who would like to improve their English communication skills.

Although the courses are aimed at non-native English speakers, staff whose first language is English are also welcome to attend appropriate classes.

Specifically designed programs for departments and units can also be developed.

What services are available?

Group classes: Each class runs for 2 hours each week and most courses run for 10 weeks. Classes cover areas such as writing skills for administrative and academic purposes, telephone skills, pronunciation and seminar presentations.

Individual Consultations: one-on-one assistance can be provided in any area of English communication.

Individual Learning Programs: can be set up for study at home or in the Library Support Unit located at UNSW Institute of Languages, L5, 223 Anzac Parade, Kensington.

When and where are the classes held?
Both classes and consultations are held on the main UNSW campus. Currently classes are held on Tuesdays from 12 noon until 2 pm and on Wednesdays from 11 am to 1 pm.

Please enquire about the current course focus and exact teaching location.

Who is the teacher?
The current Senior/Specialist Teacher is Ann-Charlotte Stent. Ann-Charlotte has been with the UNSW Institute of Languages since 2002 and has taught across a range of programs, mainly focussing on English for Academic Purposes. Prior to teaching, she worked in the corporate sector and has had extensive experience in business communication skills. Ann-Charlotte has worked and lived in 4 countries – Sweden, France, England and now Australia.

What other services are available?

• Access to the Library Support Unit at the UNSW Institute of Languages.
• Advice and referral to other training programs at UNSW and the Institute.

Specially designed programs for departments and units
If your Faculty, School or Department would like a specially designed program to assist staff with English in the workplace, please:

• Identify the specific staff training needs you have (eg. report writing or telephone skills)
• Contact the Senior/Specialist Teacher of the Workplace English Program on wep@unsw.edu.au to discuss the design and delivery of your course.

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What types of classes are offered?

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